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Fibre Network Deployment Expert

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Peterborough, Peterborough, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

We are seeking a skilled professional to join our expanding FTTP Service Delivery contract in the telecommunications industry. As a key member of our team, you will be responsible for enabling FTTP broadband for end users in a safe and quality-focused manner.


Key Responsibilities:

  • Ensure a great customer experience by having the right tools and stores on your van.
  • Drive to customer premises in accordance with your route provided on the mobile routing app.
  • Liaise with customers on the day to ensure installations can take place in a safe and quality manner.
  • Adhere to Health and Safety legislation.
  • Work at height, climbing ladders safely.
  • Work in underground telecommunications chambers and in street cabinets.
  • Install fibre cable up to customer premises.
  • Install a network connection point inside customer premises.
  • Explain the new connection to customers and ensure they are fully satisfied with a full customer handover.


Requirements:

  • Excellent communication and customer service skills.
  • A valid clean UK driving licence (no more than 6 points, with no disqualifications required for fleet van insurance).
  • Experience working in the telecommunications environment.


Desirable Skills:

  • Creative ways of thinking to overcome problems and suggest better ways of working.
  • Experience of working with power tools.
  • Experience working at height.
  • NRSWA Accredited or knowledge of Signing, Lighting and Guarding requirements.