Customer Service Representative
18 hours ago
Job Title: Customer Service Representative
Location: Cardiff, UK
Contract Details: Full-time, Part-time
Alyana UK Ltd is seeking dedicated and enthusiastic Customer Service Representatives to join our client's team in Cardiff, UK. This is a full-time/part-time position, offering a competitive salary and excellent benefits package.
Key Responsibilities:
- Provide exceptional customer service through multiple channels, including web contacts, Live Chat, and social media.
- Assist citizens in confidently utilizing digital services available within Cardiff and develop digital capabilities.
- Support and assist customers with complex enquiries through traditional channels.
- Work collaboratively with the team to ensure all citizen needs are met.
Requirements:
- Right to work full-time in the UK.
- Up-to-date DBS with Alyana UK Ltd.
- Eligibility to work documents.
- Criminal conviction declaration.
Benefits:
- Competitive salary: £12.38/h, Bank Holiday: £24.76/h, overtime and weekend: £18.57, evening: £16.51.
How to Apply:
Please submit your CV, photo ID, eligibility to work documents, DBS, and criminal conviction declaration. For more information, please refer to the list of documents and links provided.
About Alyana UK Ltd:
We value our employees and strive to create a positive and inclusive work environment. We offer competitive compensation and benefits packages, as well as opportunities for growth and development within the company.
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