Technical Services Coordinator

7 days ago


Manchester, United Kingdom CV-Library Full time

We are looking for a highly skilled and experienced Technical Services Coordinator - Cyber Security Division to join our rapidly growing cyber business. As a key member of our team, you will play a crucial role in delivering a seamless and professional onboarding experience for our customers.

The ideal candidate will have at least 1 year of professional experience in a similar role, with a strong ability to manage multiple customers and onboarding activities simultaneously. They will also possess excellent problem-solving skills, being proactive, customer-oriented, and able to work collaboratively across teams.

Key responsibilities include:

  • Managing delivery timelines and expectations, coordinating between customer and core to cloud services team.
  • Ensuring that project tasks and milestones are met, and providing reports and updates to relevant stakeholders.
  • Scheduling initial product training sessions for customers, ensuring they are familiar with essential features and functions of our cyber software and managed services.

We offer a competitive salary of £40K - £60K (dependent on experience) and a range of benefits, including 25 days annual leave + bank holidays + 4 days between Christmas and New Year, private health buy back scheme, and flexible working arrangements.



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