Homelessness Specialist

2 days ago

Barnet, United Kingdom Vox Network Consultants Full time
Job Description

Role Purpose:

The Homeless Casework Service was established to assist applicants who are homeless or living in temporary accommodation to secure suitable and sustainable housing. The Resettlement team collaborates with partners to move households into suitable housing and improve housing sustainment.

Responsibilities:

  • To provide exceptional customer service to homeless applicants and key partners.
  • To deliver specialist homelessness casework to single applicants with complex support needs, ensuring all aspects of casework are carried out in accordance with legislation, strategies, policies, and initiatives set at national, regional, and local levels – through effective and regular case work supervision, advice, guidance, and support.
  • To collaborate with internal and external partners to enhance outcomes for single homeless applicants with complex needs and housing requirements.
  • To contribute to embedding safeguarding best practices across the wider Housing Advisory Service.
  • To contribute to the development of the Homeless Casework Service and wider Housing Advisory Service.

Requirements:

  • Significant experience of providing specialist homelessness casework to single homeless applicants with more complex needs, such as applicants leaving institutions including prisons and hospitals.
  • Experience working in a council or housing association.
  • Significant experience of working collaboratively to improve outcomes for single homeless applicants with complex needs, such as applicants leaving institutions.
  • Able to consistently deliver high levels of customer service to single homeless applicants with complex needs.
  • Able to ensure all aspects of casework are carried out in accordance with legislation, strategies.

Contract Information:

The initial contract duration is 3 months with the possibility of extension. PAYE will be handled via an umbrella company. Working hours are Monday to Friday, 9am to 5pm.

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