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Product Support Engineer

2 months ago


Coopers Hill, United Kingdom GE Aviation Full time
Job Summary

We are seeking an experienced Product Support Engineer to join our team at GE Aviation, where you will play a critical role in managing the engineering support of current in-service propeller systems.


The successful candidate will be responsible for managing projects and engineering effort that could range from in-service investigations, design changes and repairs, production issue support, engineering aspects of product quality, maintenance manual updates related to propeller platforms. This role will also require you to be the technical point of contact for your propeller system for internal and external customers, including operators, airframers, and service support.


Key Responsibilities:

  • Project Management: Initiating, planning, executing, monitoring, and controlling assigned engineering projects, including risk and opportunity management.
  • Technical Point of Contact: Serving as the technical point of contact for internal and external customers, including operators, airframers, and service support.
  • Technical Requirements: Controlling technical requirements from customers, GE Aviation, and regulatory authorities.
  • Project Planning: Developing robust project scope definition, estimates of work, plans, and schedules as required to deliver project commitments within financial and contractual constraints.
  • Bid and Proposal Support: Supporting bid and proposal estimates using work breakdown structure methodologies to estimate labor and material requirements, and supporting the company's strategic planning process, including annual budgets, spend forecasts, resource planning, and funding requirements.
  • Project Authorization: Obtaining budget approval, kick-off authorization, and leading Baseline Change Requests as required to support project activities.
  • Team Leadership: Leading cross-functional teams and coordinating project requirements, providing mentoring to assigned personnel to aid execution of projects. Participating as a presenter or reviewer in technical and program reviews.
  • Design Change Administration: Administering and controlling design changes.
  • Project Status Communication: Monitoring and communicating project status, business issues, and significant developments clearly and concisely to stakeholders.
  • Lean Activities: Leading and supporting lean activities and events.


Qualifications/Requirements

  • Bachelor's Degree: Bachelor's degree in mechanical, systems, engineering, or aerospace engineering, or qualified to an equivalent level.
  • Project Management Experience: Solid project management experience in an aerospace or similarly regulated environment, ideally in a sustaining support role.
  • Team Leadership: Demonstrated ability to integrate and lead cross-functional teams, ranging from but not limited to engineering, manufacturing, and sourcing.
  • Customer Interaction: Demonstrated ability and experience of working with external customers.
  • Communication Skills: A confident and articulate communicator, both verbally and written.


Desired Skills & Characteristics

  • Aerospace Regulatory Environment: Knowledge of the aviation regulatory environment, including civil certification requirements, safety, environmental requirements, including a working knowledge of operating under a Part 21 Design Organisation Approval.
  • Project Coordination: Ability to coordinate several projects and engineering activities while balancing priorities and schedule commitments.
  • Technical Background: Demonstrated competency in using standard Microsoft applications such as Word, Excel, PowerPoint, and project management tools such as MS Project.
  • Complex Systems: Technical background in complex systems, including mechanical, aircraft control, and/or electronic control systems, and a working knowledge of hydromechanical control systems would be advantageous.
  • Problem-Solving Skills: Proven analytical and problem-solving skills, with a working knowledge of lean or six sigma.


Flexible Working


GE Aviation supports and encourages flexible working arrangements, including hybrid working where possible, and recognizes the benefits to employees of having a positive work-life balance.


Total Reward

At GE Aviation, we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice, and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible.


As a new joiner to GE Aviation, we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs:


• Non-contributory Pension


• Life Assurance


• Group income protection


• Private medical cover


• Holiday Hourly equivalent of 26 days, with flexible option to buy or sell


Security Clearance


Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS


Right to Work


Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced, and skilled candidate who does not require sponsorship is available to take up the post. For further information, please visit the UK Visas and Immigration website.

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