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Social Media Content Creator

2 months ago


Cardiff, Cardiff, United Kingdom Race Equality First Full time £30,000
Job Title: Social Media Content Creator

**About the Role**

Race Equality First is an independent charity and race equality council based in Cardiff, Wales. We provide free, confidential advice and support to victims of hate crime, discrimination, and harassment. Our services include offering advice, training, and information related to equality and diversity, as well as delivering projects and campaigns to promote equality and remove barriers for black & ethnic minority individuals.

**Job Summary**

We are seeking a highly skilled and motivated Social Media Content Creator to join our team. The successful candidate will be responsible for managing our social media platforms, creating engaging digital content, implementing social media marketing strategies, and overseeing web content writing and management.

**Key Responsibilities**

  • Manage and develop our social media channels, including community management and maximising engagement across channels.
  • Plan, develop, and schedule social media content in line with our content planning cycle.
  • Proactively develop new content ideas that amplify activity happening across the Organisation and tap into relevant conversations.
  • Work with the Marketing Manager to develop the social media strategy and plan, including KPIs, ensuring it meets our content strategy objectives.
  • Proactively stay ahead of social media trends and ensure our social media channels are effectively developed and maintained.
  • Ensure that existing digital content is up to date, accurate, and engaging, promoting our work and objectives through social and digital channels while protecting us from reputational damage.
  • Create written content around racial equality and social justice issues.
  • Create image, text, and video content for all our social media channels.
  • Confidently plan and create video content to garner maximum engagement for the appropriate REF social media channel.
  • Film content and edit into engaging and informative content which conveys the key message in an accessible way.
  • Where required and agreed with the Marketing Manager, commission and manage agencies to produce digital content as required, including animations, photography, and video.
  • Become an expert in the REF tone of voice, so the content you create conveys the message appropriately while creating maximum impact without offence.
  • Support the Marketing Manager in embedding the tone of voice across REF's communication channels, including our website, flyers, infographics, and any other marketing materials produced for the Organisation.
  • Transcribing interviews and assisting with other duties for the South Asia to South Wales Project.
  • Refer beneficiaries to an appropriate staff member at REF where additional support for matters not related to social media or marketing is required.
  • Work out of office hours when necessary.
  • Attend regular supervision meetings with the Marketing Manager.