Coffee Shop Supervisor

3 weeks ago


Norwich, Norfolk, United Kingdom Coffeesmiths Limited Full time
Job Overview

We are seeking a dedicated and experienced Coffee Shop Manager to oversee the daily operations of our Coffee Shop, situated in our Roastery on Scottow Enterprise Park. The ideal candidate will possess strong leadership skills and a background in hospitality, food service management, and ideally coffee.

Duties
  • Supervise and coordinate the activities of staff in the Coffee Shop on a day-to-day basis.
  • Oversee food preparation and presentation to guarantee adherence to food safety standards and quality control.
  • Manage inventory levels, including ordering supplies and maintaining stock to ensure smooth operations.
  • Train and mentor staff in best practices and customer service.
  • Handle customer inquiries and complaints professionally, ensuring a positive experience for all guests.
  • Manage the running of a Food Delivery service on the park, which is currently being developed.
Requirements
  • Proven experience in a supervisory role within the hospitality (ideally coffee) sector.
  • Strong knowledge of food safety regulations and best practices.
  • Experience in Coffee Shop management is highly desirable.
  • Attention to detail.
  • A passion for delivering outstanding customer service.

If you are an enthusiastic leader with a commitment to excellence in food service, we encourage you to apply for this exciting opportunity as a Shop Manager.

Benefits

  • Discounted or free food.
  • Employee discount.
  • Free parking.

Monday to Friday.


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