Smart Meter Demand Planner

4 days ago


London, Greater London, United Kingdom Smart DCC Full time

We are looking for an experienced Smart Meter Demand Planner to join our Product and Network team at Smart DCC. As a key member of this team, you will be responsible for delivering an excellent customer experience while utilising demand & supply planning.

Key Responsibilities
  1. Support customer Ordering, Forecasting, and Return of communication hubs, as well as onboarding new customers to the Smart programme.
  2. Ensure customer deliveries are completed On Time, In Full (OTIF), meeting business KPIs.
  3. Identify and recommend new ways to improve the Supply Chain and the experience we provide our customers.
  4. Ensure regulatory and contractual obligations are interpreted and followed accordingly.
  5. Monitor customer and supplier performance against Regulatory and Contractual SLAs.
  6. Create detailed models using statistical tools that can provide insight via reusable/automated templates to identify, analyse, and interpret complex data sets that will shape Supply Chain strategy and demand.
  7. Enhance reporting processes, crafting compelling visual data narratives that resonate and inform.

The successful candidate will have previous experience in a similar role with attention to detail, ensuring data integrity and precision. A high level of proficiency in data analysis and data visualisation tools (Excel, Power BI) is also essential.

This is a permanent role with a competitive salary plus benefits package, estimated at £50,000-£60,000 per annum.



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