Housing Management Specialist

14 hours ago


SouthendonSea, Southend-on-Sea, United Kingdom CV-Library Full time

Housing Officer (Temporary)

Job Summary

Our organisation is currently seeking a motivated Housing Officer to join our team on a temporary basis in Colchester. The successful candidate will be responsible for providing an outstanding housing management service, ensuring that resident issues are resolved efficiently and effectively.

Key Tasks and Responsibilities
  1. Housing Management: Deliver a high-quality housing management service to residents, including regular communication and meetings at home.
  2. Issue Resolution: Ensure that resident issues are resolved promptly and appropriately by working collaboratively with the customer service centre and Assets team.
  3. Tenancy Support: Connect with tenants in their communities, offering support to maintain tenancies and ensure residents are safe.
  4. Void Property Management: Manage void properties to be ready for lettings, following procedures and ensuring effective audit trails.
  5. Repairs and Maintenance: Authorise work orders within budget, manage landlord repair requests, and resolve complex repairs in a timely manner.
  6. Financial Administration: Account for services accurately, set service charges, and arrange meetings with residents to understand their needs.
Essential Qualifications and Experience
  • A recent experience as a Housing Officer or similar role in housing is essential.
  • Excellent communication skills are required.
  • The ideal candidate must be immediately available or on short notice and based near Colchester.
  • A car owner is also necessary.
Salary and Benefits

This role pays £26.85 umbrella and £20.43 PAYE per hour.

Work Location and Arrangements

This role will be based on patch in Colchester or in the office in Chelmsford.


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