Complaints Resolution Specialist

2 weeks ago


Haywards Heath, West Sussex, United Kingdom Barker Munro Recruitment Ltd Full time
Job Description

This Complaints Resolution Specialist role is an exciting opportunity for someone who wants to make a difference in the lives of customers.

Key Responsibilities
  • Respond to customer complaints and resolve issues in a fair and timely manner
  • Investigate and analyze customer complaints to identify root causes and implement solutions
  • Develop and maintain relationships with customers to prevent future complaints
Requirements
  • Proven experience in complaint handling or customer service
  • Strong analytical and problem-solving skills
  • Ability to work under pressure and meet deadlines
What We Offer
  • A competitive salary of £23,400 per annum
  • A comprehensive benefits package, including a holiday allowance and career development opportunities
  • The chance to work in a supportive team environment that values customer satisfaction
Estimated salary: £23,400.

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