Apprentice Customer Experience Specialist
1 day ago
Customer Service Delivery
In this role, you'll be responsible for delivering exceptional customer service, responding positively to customer enquiries and complaints, and efficiently answering all telephone calls. You'll work closely with colleagues to achieve sales targets and support the store team in providing high-quality service.
Training and Development
With a comprehensive and structured training program, you'll gain valuable work experience and develop your skills as a Customer Service Practitioner. You'll learn industry-recognised qualifications and benefit from support from a global brand.
Role Requirements
To succeed in this role, you'll need strong communication skills, the ability to work well under pressure, and a passion for delivering exceptional customer service. You should also be able to travel to the store location on a daily basis.
Benefits Package
You'll enjoy a range of benefits, including Specsavers Perks, WeCare/LifeWorks, and Eye and Ear care discounts. Plus, you'll receive additional annual leave on your birthday and enhanced family leave and company sick pay for eligible colleagues.
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