Medical Equipment Specialist

2 weeks ago


Reading, Reading, United Kingdom IQVIA Full time

Job Summary

We are seeking a skilled Field Service Engineer to join our team at IQVIA. The ideal candidate will have experience in installing, servicing, and supporting advanced medical electronic products.

Key Responsibilities

  • Install and service medical electronic products to ensure optimal performance.
  • Maintain and reference service schedules to ensure timely completion of tasks.
  • Ensure proper maintenance and calibration of test equipment to guarantee accurate results.
  • Complete service paperwork and manage expenses in a timely and accurate manner.
  • Provide technical support and advice to customers and colleagues to resolve issues and improve product performance.
  • Stay current with technical data, manufacturer updates, and software releases to ensure products are supported with the latest technology.
  • Manage local service spares and handle faulty spares appropriately to minimize downtime.
  • Collaborate with device manufacturers' technical support to resolve issues and provide feedback to improve products and services.

Requirements

  • 3-4 years of experience in engineering and installation, preferably in a medical product support environment.
  • Proficient in computer use and familiar with technical data to effectively troubleshoot and resolve issues.
  • Strong ability to stay updated with relevant technology to ensure products are supported with the latest advancements.
  • Excellent time management skills with the ability to prioritize tasks effectively to meet deadlines.
  • Enthusiastic, energetic, and skilled in planning and organizing to deliver results in a fast-paced environment.
  • Outstanding communication skills, self-motivated, and reliable to work effectively with cross-functional teams.

About IQVIA

IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make a significant impact in the medical field. Our commitment to excellence and customer satisfaction has established us as a trusted partner to healthcare professionals and institutions across the UK and Europe.



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