Client Service Delivery Manager

1 week ago


Godalming, Surrey, United Kingdom Optima Recruitment Full time

Job Summary:

We are seeking a Client Service Delivery Manager to join our team in Godalming. The ideal candidate will have extensive experience in the financial services sector, with excellent leadership and management skills.

Key Responsibilities:

  • Lead the sales team in delivering exceptional client service, ensuring high-quality administrative support and timely resolution of customer inquiries.
  • Develop and implement strategies to improve sales performance, increase revenue, and enhance client satisfaction.
  • Oversee the management of client reviews, prepare reports, and draft letters as required.

Requirements:

  • Minimum three years' experience in a senior administrative or management role, preferably in the financial services sector.
  • Proven track record of delivering high-quality results, leading teams, and driving business growth.
  • Excellent communication, leadership, and problem-solving skills, with proficiency in MS Office.

What We Offer:

  • A competitive salary of £34,000 per annum, plus additional benefits including free parking, pension, private healthcare, death benefit, and study support.
  • The opportunity to lead a dynamic team and drive business growth, with opportunities for professional development and advancement.


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