Healthcare Operations Director

2 days ago

London, Greater London, United Kingdom NHS Blood and Transplant Full time
Hospital Services Manager Position

We are seeking a skilled leader to manage the stock control, validation, and dispatch of blood and blood components to hospitals and NHSBT sites in our service area. This key leadership role involves overseeing inventory management, policy development, team leadership, collaboration, cross-directorate coordination, and deputy responsibilities.

Main Job Responsibilities
  • Inventory Management: Ensure timely and controlled validation of blood units to maximize stock availability.
  • Policy Development: Align departmental policies, practices, and service improvements with national healthcare strategy.
  • Team Leadership: Oversee recruitment, appraisals, and performance management of the Hospital Services (HS) team and manage the departmental budget.
  • Cross-Functional Collaboration: Work with Regional and National HS teams, HS Managers, and the Strategic Team to develop and support key initiatives.
  • Cross-Directorate Coordination: Facilitate effective communication to ensure smooth operations across directorates.
  • Deputy Responsibilities: Step in for the Regional HS Manager as needed, including acting as Duty HS Manager.

Job Requirements and Qualifications
  • Proven leadership experience, ideally within NHSBT or a pharmaceutical setting.
  • Strong understanding of Good Manufacturing Practice, Good Laboratory Practice, and Total Quality Management.
  • Skilled in employee relations, handling grievances, conflicts, and disciplinaries.
  • Experienced in validation projects, development work, and audits.
  • Familiarity with relevant policies, standards, and guidelines.

Education and Training
  • FIBMS/master's degree, or equivalent experience with a commitment to obtaining a Master's-level qualification if needed.
  • Demonstrate commitment to Continued Professional Development (CPD).

About Our Organisation
NHS Blood and Transplant is committed to offering exceptional care to donors and their families. We value our diverse workforce and strive to create an inclusive environment. As a valued member of our team, you will contribute to saving lives 365 days a year. Benefits include 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.

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