F&B Service Expert

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Hilton Edinburgh Carlton Full time

About the Role

The Food & Beverage Operative role at Hilton Edinburgh Carlton is an exciting opportunity to join our dynamic team and deliver exceptional customer service. As a key member of our hospitality team, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring their every need is met.

Key Responsibilities:

  • Provide exceptional customer service, ensuring a smooth and memorable experience for our guests
  • Work collaboratively with the kitchen and other departments to ensure seamless service delivery
  • Respond promptly and effectively to customer requests and queries
  • Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction
  • Have a good insight knowledge of hotel products and services

About the Team

At Hilton Edinburgh Carlton, we pride ourselves on our commitment to delivering exceptional customer service and creating a positive work environment for our team members. As a Food & Beverage Operative, you will be part of a friendly and supportive team that is passionate about providing outstanding service to our guests.

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • Discounted use of leisure facilities
  • Free car parking

If you are a passionate and enthusiastic individual who is dedicated to delivering exceptional customer service, we would love to hear from you. Please submit your application, and we will be in touch to discuss this exciting opportunity further.



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