Event Staff Team Member

6 days ago


London, Greater London, United Kingdom Southampton FC Full time

Job Description:

">This is a Casual position within the Ticket Office team at Southampton FC. As a member of our support services staff, you will provide exceptional customer service to our supporters.

About the Role:

">We are looking for individuals who are presentable, reliable and passionate about delivering outstanding customer experiences. This role involves handling customer inquiries, providing information and resolving issues in a friendly and professional manner.

Key Responsibilities:

">- Provide excellent customer service face-to-face and over the phone - Handle customer queries and resolve issues efficiently - Maintain accurate records and data - Collaborate with colleagues to achieve team goals

Requirements:

">- Excellent communication and interpersonal skills - Ability to work in a fast-paced environment - Basic IT skills (Microsoft Office) - Availability to work varying shifts, including weekends and match days

Benefits:

">- Competitive hourly rate (£12-£15 per hour) - Opportunities for learning and development - A dynamic and supportive work environment

About Southampton FC:

">Southampton FC is a leading football club dedicated to delivering exceptional experiences for our supporters. We value our employees and offer opportunities for growth and development.

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