Senior Risk Adjuster
3 weeks ago
About the Role
We are seeking an experienced and highly skilled Senior Risk Adjuster to join our dynamic team at MORRICE MACFEATE SEARCH & CONSULTANCY LTD T/A MM Search. As a key member of our claims handling department, you will be responsible for managing and processing complex insurance claims, ensuring our clients receive efficient and effective claims handling services.
Key Responsibilities
* Manage a diverse portfolio of insurance claims across various lines of business, including property, casualty, liability, and commercial insurance.* Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims.* Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests.* Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements.* Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims.* Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients.
Requirements
* Proven track record of managing complex claims.* Excellent communication and interpersonal skills.* Attention to detail and accuracy in data entry and documentation.* Ability to work effectively in a fast-paced environment.* Proficiency in insurance software (Acturis desirable) and Microsoft Office suite.* Problem-solving and decision-making abilities.* Client-focused mindset with a commitment to delivering exceptional service.* Knowledge of regulatory requirements and compliance standards in the insurance industry.
Benefits
* Estimated salary: £42,000 - £55,000 per annum depending on experience.* 25 days holiday plus 8 bank holidays (increases to 28 after 5 years service and 30 after 10 years service).* Income Protection: 75% of annual salary (paid after 6 months) for up to 5 years.* Life Insurance: 4 x Annual Salary.* Medicash* Access to Cycle to Work Scheme
What We Offer
MORRICE MACFEATE SEARCH & CONSULTANCY LTD T/A MM Search is a leading search and consultancy firm, providing expert services to clients across the UK and Europe. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.
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