Claims Handler

2 days ago


Cardiff, Cardiff, United Kingdom CPS Group Full time
Claims Handler Opportunity

CPS Group is seeking a skilled Claims Handler to join their Travel Insurance Claims Team in Cardiff. As a Claims Handler, you will be responsible for managing the full claims process from initial report to case closure.

Key Responsibilities:
  • Provide exceptional customer service throughout the claims process
  • Assess liability and indemnity on claims
  • Identify and refer potential fraud indicators
  • Negotiate settlements with claimants
Requirements:
  • Previous experience in customer service is highly desirable
  • Insurance or claims experience is a plus, but not essential
  • Strong organizational skills and attention to detail
  • Excellent communication skills, both written and verbal
What We Offer:
  • Competitive salary range of £22,000 - £26,000 depending on experience
  • 25 days holiday (plus 8 bank holidays)
  • Flexible working from home arrangements
  • State-of-the-art equipment

CPS Group is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.


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