Retail Operations Leader

3 days ago


Keswick, Cumbria, United Kingdom British Heart Foundation Full time
Job Description

We are seeking an experienced Assistant Store Manager to join our fashion store team in Keswick. As an Assistant Store Manager, you will support the Store Manager with the day-to-day running of the store and take full responsibility in their absence. Your key responsibilities will include:

  • Ensuring highest standard of customer service
  • Achieving targets
  • Maintaining a high standard of visual merchandising
  • Maximising sales through physical and digital channels
  • SUPPORTING WITH THE RECRUITMENT AND DEVELOPMENT OF VOLUNTEERS
  • Achieving expectations within campaign activities
  • Working with the manager to generate stock

You will also be responsible for inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflects our values. You will contribute towards the success of your store by ensuring the highest standard of customer service, achieving targets, maintaining a high standard of visual merchandising, maximising sales through physical and digital channels, supporting with the recruitment and development of volunteers, achieving expectations within campaign activities, and working with the manager to generate stock.



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