Technical Support Engineer

1 week ago


Lincoln, Lincolnshire, United Kingdom Air IT Limited Full time
Job Role Summary
Avoid the hassle of long commutes by working from home or our office in Lincoln. As an AV Engineer at Air IT Limited, you'll be part of a close-knit team dedicated to delivering exceptional technical support services. Your expertise in Microsoft Windows Server/Desktop environments and Microsoft 365 will be valuable assets in this role.

Key Responsibilities
This role involves installing, maintaining, and troubleshooting client hardware and software according to company standards. You'll also be responsible for maintaining accurate documentation of client environments and activities within our CRM system.

What We Offer
We're committed to helping you grow professionally and personally. Our benefits package includes hybrid working options, 25 days annual leave plus bank holidays, ongoing learning and development opportunities, cycle to work scheme and technology vouchers, enhanced family leave, celebration day, salary sacrifice pension, 2 paid volunteer days, company social events and competitions, discount and cashback scheme, group income protection, life insurance, EAP and Virtual GP Service. Plus, an estimated salary range of £35,000 - £40,000 per annum reflects the value we place on your skills and expertise.

Qualifications and Experience
To succeed in this role, you'll need demonstrable experience as a Service Desk Engineer, proficiency in Microsoft Windows Server/Desktop environments and Microsoft 365, familiarity with Backup/DRaaS, Azure Active Directory, and networking technologies, and a valid UK driving license.

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