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Mobile Patrol Officer

2 months ago

Edinburgh, Edinburgh, United Kingdom Horizon Parking Full time
Job Title: Mobile Patrol Officer

We are seeking a reliable and trustworthy Mobile Patrol Officer to join our team at Horizon Parking Ltd. As a Mobile Patrol Officer, you will be responsible for patrolling and monitoring car parks, ensuring they are tidy and clean at all times.

Key Responsibilities:
  • Travel to and from allocated sites within visit cycles provided, and/or as required.
  • Patrol and monitor car parks, ensuring the car park is tidy and clean at all times.
  • Maintain a professional image when dealing with third parties.
  • Issue Parking Charge Notices as and when required, in line with the contraventions set out in the terms and conditions signage within the car park.
  • Check if parking equipment is in working order.
  • Restock machines with tickets, undertake minor repairs and maintenance of machines and report any faults to the Line Manager.
  • Perform preventative maintenance and replenishment of consumables within payment and validation kiosks.
  • Improve accessibility for all site users.
  • Management of abuse of parking facilities.
  • Provide excellent customer services and assist customers as and when required.
  • Carry out duties in line with company health and safety policies and follow safe working practices.
  • Carry out any other tasks and instructions as and when required.
Requirements:
  • Have a full UK Driving licence.
  • Have access to your own vehicle.
  • Strong customer service skills.
  • Excellent interpersonal/networking skills.
  • Good verbal and listening communications skills.
  • Effective time management skills.
  • Basic IT, literacy and numeracy skills.
  • Pro-active and self-motivated.
  • Management of own timekeeping and attendance.
  • A good understanding of role and requirements of our customers.
  • A sensitive and practical approach to enforcement at site.
  • An understanding of the diversity of our customers and colleagues.
What We Offer:
  • £12 per hour - Real Living Wage
  • Annual Bonus Scheme.
  • Penfold Pension.
  • Statutory Sick Pay.
  • 20 days holiday plus bank holidays.
  • Additional 1 day's holiday for your birthday week.
  • Health care cash back scheme.
  • Mental Health and Well Being Programmes (EAP).
  • Employee discount scheme.
  • Cycle to Work scheme.
  • Enhanced paternity leave.
  • Employee of the Month Awards.
  • Yammer monthly lottery.
  • Regular ad-hoc monetary recognition.
  • Paid DBS application.
  • Access to free online training.