Network Support Director

4 weeks ago


London, Greater London, United Kingdom Better Days Recruitment Full time

Better Days Recruitment is seeking a Network Support Director to join their team in Surrey. The successful candidate will have a minimum of five years' experience in a similar role and possess strong technical skills, including knowledge of networks, Wi-Fi, servers, storage, and backup systems.

This is a permanent opportunity with a competitive salary of £70,000 - £90,000 per annum, plus great benefits and a supportive working environment. The role offers hybrid working arrangements, with two to three days spent in the office per week and the remainder working from home.

The Network Support Director will be responsible for managing a team of ten Operational staff within IT, including Service Desk, Deskside/Infrastructure Support, Network Engineers, and Application Support. The right person will have experience of team integration, ITIL/ITSM Service Delivery, and Jira knowledge would be highly desirable.

We are looking for a motivated and technically hands-on individual who can assist with tricky fixes and provide advice and share knowledge. Experience of writing procedures and policies, and working to a governance framework, is essential. This is a great opportunity to work within a busy and integral part of the company.



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