Retail Ambassador for High-End Fashion Brands

5 days ago


London, Greater London, United Kingdom PRADA Full time

The Prada Group is seeking an experienced Retail Ambassador to join its team in Italy. As a Retail Ambassador, you will be responsible for creating a unique and memorable shopping experience for our discerning clientele.

About the Role

We are looking for a highly motivated and customer-focused individual to provide exceptional service to our clients. As a Retail Ambassador, you will be responsible for building strong relationships with customers, staying up-to-date on fashion trends, and demonstrating in-depth knowledge of our luxury products.

Key Responsibilities
  1. Welcome and serve customers, providing a unique and personalized shopping experience.
  2. Maintain and develop client relationships through regular communication and tailored approaches.
  3. Cross-sell with all departments to maximize sales opportunities and achieve individual targets.
  4. Develop in-depth knowledge of our luxury products and services.
  5. Effectively handle customer complaints and escalate issues to line managers when necessary.
  6. Contribute to maintaining a secure shopping environment and prevent product thefts.
  7. Maintain high standards of shop floor and visual display presentation, adhering to Company operational guidelines and stock procedures.

We offer a competitive salary package, including a base salary of €42,000 per annum, plus bonuses and benefits. If you are a motivated and customer-focused individual with a passion for luxury fashion, we encourage you to apply for this exciting opportunity.



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