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Maclean Moore is a global consultancy that provides innovative solutions to our clients. We are committed to delivering exceptional service and results-driven outcomes.
Role Overview:We are seeking a highly experienced Senior ServiceNow Developer to join our team. The ideal candidate will have a strong background in ServiceNow development and be able to lead complex projects from start to finish.
Key Responsibilities:- SUCCESSFULLY PLAN, EXECUTE, MONITOR, CONTROL, AND CLOSE ALL TECHNICAL TASKS RELATED TO CONFIGURATION AND IMPLEMENTATION OF ALL ASPECTS OF SERVICENOW IRM/GRC.
- PROVIDE SOFTWARE CODING AND CUSTOMIZATION INCLUDING, BUT NOT LIMITED TO SCREEN TAILORING, WORKFLOW/FLOW DESIGNER ADMINISTRATION, REPORT SETUP, DATA IMPORTS, INTEGRATION, SCRIPTING, THIRD PARTY SOFTWARE INTEGRATIONS, AND CUSTOM APPLICATION DEVELOPMENT.
- UPDATE AND MAINTAIN A COMPREHENSIVE TESTING PROTOCOL FOR SERVICENOW INSTANCE UPGRADES WITH THE PURPOSE OF CERTIFYING ALL APPLICATIONS FOR USE AFTER THE UPGRADE COMPLETES.
- SUPPORT INTEGRATION WITH THIRD PARTY SYSTEMS AND TESTING.
- COORDINATE AND SOLVE COMPLEX TECHNICAL DATA AND TRANSFORMATION ISSUES.
- OBTAIN AND ANALYSE/INTERPRET BUSINESS REQUIREMENTS TO PURPOSE SUSTAINABLE SOLUTIONS IN SERVICENOW.
- ANSWER TECHNICAL AND APPLICATION CONFIGURATION QUESTIONS.
- DEVELOP, MAINTAIN, AND EXECUTE REPORTS TO ENSURE SYSTEM OPERATION MEETS PERFORMANCE TARGETS.
- CREATE AND MAINTAIN SYSTEM DESIGN AND OPERATIONS DOCUMENTATION.
- PARTICIPATE IN DAILY SCRUM CALLS WITH SCRUM MASTER AND THE CUSTOMER.
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