Claims Handler 12 Month Contract Opportunity
3 weeks ago
HomeLet is seeking a skilled Claims Handler to join their team. As a Claims Handler, you will be responsible for managing the claims process from instruction to finalisation, providing advice and support to agents, and collaborating with Legal Partners to ensure legal obligations are met and insurer costs are minimised.
Key Responsibilities:- Claims Handling: Adhere to all relevant policies, Standard Operating processes, regulatory and business service level agreements.
- Input, assess & manage a portfolio of claims, storing the relevant documents and evidence on the corresponding systems for audit purposes.
- Deliver exceptional service to all customers, primarily by telephone and also via email & post.
- Undertake detailed fact finds, paying great attention to detail, thereby highlighting any barriers which may prevent the claim from progressing.
- Make every effort to pursue tenants and guarantors for unpaid rents where possible in a professional and empathetic manner.
- Accurately manage & calculate financial payment requisitions as part of the claim ensuring payments are made to the policy holder efficiently with relevant tracking & recording in place.
- Manage customer relationships effectively to ensure the claim progresses efficiently and maintain an accurate claim ledger.
- Escalate where appropriate any fraud indicators highlighted from fraud measures in place.
- Carry out any other tasks that may be required of you from your line manager.
- Serve legal notices to the tenant tailored to their circumstances and in line with current legislation to regain possession of the property as efficiently as possible whilst managing and escalating any associated risks.
- Collaborate with Ligation Team and In House Solicitors to ensure that the legal service provided is robust, low risk and efficient.
- 3 GCSEs at grade C or above, including English and Maths
- Administrative and customer service experience
We offer a competitive salary and a range of benefits, including a competitive holiday allowance, death in service benefit, company pension scheme, enhanced maternity and paternity leave packages, and a flexible benefits package. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce.
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Lincoln, Lincolnshire, United Kingdom HomeLet Full timeClaims Handler Job DescriptionHomeLet is seeking a skilled Claims Handler to join their team. As a Claims Handler, you will be responsible for managing claims from instruction through to finalisation and closure. This will involve providing advice and support to agents, seeking advice from Legal Partners to ensure legal obligations are met, and taking a...
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Lincoln, Lincolnshire, United Kingdom HomeLet Full timeClaims Handler Opportunity at HomeLetWe are seeking a skilled Claims Handler to join our team at HomeLet. As a Claims Handler, you will be responsible for managing the claims process from instruction through to resolution.Key Responsibilities:Manage claims from instruction to resolutionCommunicate with customers and stakeholders to resolve claims...
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Lincoln, Lincolnshire, United Kingdom HomeLet Full timeClaims Handler Opportunity at HomeLetWe are seeking a skilled Claims Handler to join our team at HomeLet. As a Claims Handler, you will be responsible for managing the claims process from instruction through to resolution.Key Responsibilities:Manage claims from instruction to resolutionCommunicate with customers and stakeholders to resolve claims...
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Lincoln, Lincolnshire, United Kingdom HomeLet Full timeAbout the RoleHomeLet is seeking a skilled Claims Handler to contribute to their customer-focused team. The ideal candidate will be a collaborative individual who thrives in a dynamic environment.Key ResponsibilitiesManage claims from instruction through to resolution.Collaborate with colleagues to deliver on ambitious objectives.Embody the company culture,...
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Lincoln, Lincolnshire, United Kingdom HomeLet Full timeAbout the RoleHomeLet is seeking a skilled Claims Handler to contribute to their customer-focused team. The ideal candidate will be a team player who thrives in a collaborative environment, working together to achieve ambitious objectives.Key ResponsibilitiesManage claims from instruction through to resolution, ensuring timely and effective...
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Lincoln, Lincolnshire, United Kingdom HomeLet Full timeClaims Handler Job DescriptionHomeLet is seeking a skilled Claims Handler to join their team. As a Claims Handler, you will be responsible for managing the claims process from instruction to finalization, providing advice and support to agents, and collaborating with Legal Partners to ensure legal obligations are met and insurer costs are minimized.Key...
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Lincoln, Lincolnshire, United Kingdom HomeLet Full timeClaims Handler Job DescriptionHomeLet is seeking a skilled Claims Handler to join their team. As a Claims Handler, you will be responsible for managing the claims process from instruction to finalization, providing advice and support to agents, and collaborating with Legal Partners to ensure legal obligations are met and insurer costs are minimized.Key...
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Lincoln, Lincolnshire, United Kingdom HomeLet Full timeJob Title: Claims HandlerWe are seeking a skilled Claims Handler to join our dynamic and customer-focused team at HomeLet. As a Claims Handler, you will play a crucial role in managing the process of claims from instruction through to finalisation and closure.Key Responsibilities:Claims Handling: Adhere to all relevant policies, Standard Operating processes,...