Head of Hospitality Services

2 weeks ago


Glasgow, Glasgow City, United Kingdom WGC Ltd. Full time

Join Our Team:

We are seeking a highly skilled Housekeeping Supervisor to join our team at WGC Ltd. as part of our housekeeping department. In this role, you will support the day-to-day operations of our team, working closely with various stakeholders to drive productivity and improve Guest Satisfaction.

About the Role:

You will report directly to an Area Manager and be responsible for supporting the housekeeping team, improving room cleaning productivity and efficiency, and analysing guest data to plan resources and materials.

  • Key Responsibilities:
  • Improve room cleaning productivity and efficiency
  • Analyse guest data to plan resources and materials
  • Maintain relationships with GM, Exec Housekeeper, Hotel Team, HSK team, and suppliers
  • Identify ways to improve Guest Satisfaction
  • Adhere to Health and Safety Policy, keep work areas neat and organised
  • Recruit, train, manage, and monitor team performance
  • Deliver and exceed financial targets
  • Manage expenditure and payroll
  • Participate in training to improve skills and performance
  • Solve routine challenges

What We Offer:

The salary for this position is estimated to be around £35,000 per annum. You will be part of a Disability Confident Employer that offers exceptional development opportunities and the potential to progress.



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