Home Appliance Repair Specialist

5 days ago


Reading, Reading, United Kingdom Concept Resourcing Full time

About the Role

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We are seeking a highly skilled Home Appliance Repair Specialist to join our team, responsible for providing expert repair services for domestic appliances in customers' homes.


Salary and Benefits

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The successful candidate can expect a salary of up to £26,136.26 per annum, plus benefits including a company vehicle with private use, overtime rates, product training, bonus scheme, 25 days holiday + bank holidays, working from home, progression opportunities, pension, and healthcare.


Key Responsibilities

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The successful candidate will be responsible for:

  • Fault finding and carrying out repairs on a range of domestic appliances manufactured by the brand;
  • Attending 8-10 calls per day (depending on area) in customers' homes, aiming for a first time fix every time while delivering excellent customer service;
  • Working from home with parts delivered overnight.


Requirements

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To be considered for this role, you must have:

  • A background in white goods repairs or experience in another electro-mechanical field service role;
  • Electrical qualifications (City & Guilds 224 Consumer Electrical and Electronic Servicing, City & Guilds 2365 Electrical Installation, 17th Edition etc);
  • A full UK Driving Licence;
  • Excellent customer service skills - able to handle a variety of customers.




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