Senior Account Manager

1 month ago


Leicester, United Kingdom Prospex Recruitment Full time
Job Title: Account Manager

Job Summary:
Prospex Recruitment is seeking an experienced Account Manager to join our team. As an Account Manager, you will be responsible for managing client relationships and delivering exceptional customer service.

Key Responsibilities:
Manage client relationships and deliver exceptional customer service
Develop and implement account plans to meet client needs
Collaborate with internal teams to ensure seamless project delivery
Participate in meetings with clients and internal teams
Conduct site surveys and provide quotations
Answer client queries and deal with issues
Liaise with suppliers and printers to ensure smooth production
Ensure high-quality standards in all client deliverables

Requirements:
Experience working within the print industry - signage / graphics / large format
Excellent customer service and account management experience
Experience working within a signage / graphics agency or manufacturer or in the construction industry
Professional and approachable manner
Client-driven with the ability to anticipate customer needs
Experience estimating and completing quotes
High level of attention to detail and passion for quality
Confidence in own ability and ability to communicate effectively at all levels
Thrive under pressure during peak periods of work

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