Salesforce Field Service Technical Lead

3 days ago


Leeds, Leeds, United Kingdom Alscient Full time
About Us

Alscient is a leading provider of innovative solutions in the field of Field Service Management. We pride ourselves on creating a fulfilling and enjoyable work environment that supports the growth of our employees.

Job Description

We are seeking an experienced Salesforce Field Service Consultant to join our team. As a Senior Salesforce Consultant, you will be responsible for advising clients on the extensive capabilities of Field Service within the Salesforce platform.

This role requires previous experience as a Salesforce Field Service technical consultant, with a strong understanding of SFS scheduling, optimization configuration, out-of-box capabilities, and configuration of scheduling policies, work rules & service objectives.

Key Responsibilities
  • Install SFS managed package and configuration using guided setup
  • Configure SFS resource management, including contractors, timesheets, operating hours, shifts, primary and secondary territory setup, inventory management (return, request & track)
  • Worked with SFS architecture, work order, service appointment life cycle, bulk scheduling, dispatch, un-scheduling, preventive maintenance and configuration of dispatcher Gantt
  • Integrate via API in and out of Salesforce
Requirements
  • At least two years' experience as a Salesforce Field Service (SFS) technical consultant
  • Salesforce Field Service Consultant certification would be advantageous
  • Meticulous attention to detail, strong analytical skills, and a passion for problem-solving
  • Experience in scoping, planning, and presenting project plans
Benefits
  • Market-leading salary: £85,000 - £105,000 per annum
  • A comprehensive benefits package including life assurance, pension, and healthcare
  • A generous holiday allowance, including a day off on your birthday
  • A flexible working policy
  • An inclusive, supportive, and welcoming culture
What We Offer

As a Salesforce Field Service Consultant at Alscient, you will have the opportunity to work on exciting and progressive projects, develop your career while growing your certifications, and enjoy a personalized development plan to match your ability and ambition.



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