Retail Operations Manager
3 weeks ago
Retail Operations Manager Job Summary:
We are looking for a highly motivated and experienced Retail Operations Manager to join our team. As a key member of our operations team, you will be responsible for the day-to-day running of the shop, ensuring excellent customer service and maintaining high standards.
Key Responsibilities:
- Manage the shop floor, ensuring excellent customer service and maintaining high standards
- Oversee stock management and control, ensuring accurate records and reports
- Develop and implement strategies to improve sales and customer engagement
- Lead and motivate a team of sales assistants and volunteers
- Build relationships with local businesses and individuals to secure donations and volunteer support
Requirements:
- Experience in retail operations management
- Strong leadership and communication skills
- Ability to motivate and train staff and volunteers
- Excellent customer service skills
- Resilient, supportive, and caring approach
Salary and Benefits:
£30,000 - £40,000 per annum, annual leave: 26 days plus bank holidays, Virtual GP Service, Excellent Pension Scheme, Company Sick Pay, Discounts
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