Account Manager

2 weeks ago

StokeonTrent, Stoke-on-Trent, United Kingdom Aveda Full time
Aveda - Account Manager - Stoke on Trent - 30 HoursJob Overview:

We are seeking a highly motivated and experienced Store/Retail/Counter Manager to lead our team of Sales Associates in achieving sales, customer service, and operational targets. The ideal candidate will have a proven track record of leadership, coaching, and business management skills gained in a fast-paced retail environment.

This is an exceptional opportunity for a dynamic and inspirational leader to take charge of their own store, creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management. The successful candidate will have total accountability for leading a high-performing team and driving business growth.

The successful candidate will have the following skills and experience:
  • Proven retail management experience, preferably within cosmetics
  • Ability to provide inspirational, authentic, and personalized customer service
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Proficient in Microsoft Office

What We Offer:

Aveda is an equal opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

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