Store Manager
3 weeks ago
About Hobbycraft
Hobbycraft is a leading retailer of craft and hobby supplies, dedicated to providing an exceptional customer experience. We are a forward-thinking company that values our colleagues and the contributions they make to our business.
About the Role
We are seeking a Team Leader to support our management team and drive sales, while delivering excellent customer service. As a Team Leader, you will be responsible for:
- Operating the till and accurately handling cash, credit/debit card, and gift card transactions
- Overseeing operations, including merchandising, goods in, warehouse operations, and duty management responsibilities
- Supporting and coaching new colleagues
- Coordinating the workload of colleagues
- Answering customer enquiries
About You
To be successful in this role, you will need:
- A minimum of 1 year's previous retail experience, preferably in a managerial or supervisory role
- A passion for craft and a desire to inspire others
- The ability to learn and share expertise of products to meet customer needs
- High levels of enthusiasm, drive, and motivation
- Confident and clear communication skills
- Flexibility to accommodate business trading needs
Benefits at Hobbycraft
We offer a range of benefits, including:
- Rates of pay above minimum wage
- 25% Discount Card for Hobbycraft Stores
- Generous holiday entitlement with increases each holiday year
- A creative working environment
- Company pension contribution
- Cycle to Work Scheme
- Access to our Employee Support Programme for overall well-being
- Continuous training, development, and performance management
- Colleague Social Events throughout the year
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