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Claims Advisor
2 months ago
We are seeking a skilled Claims Administrator to join our team at a reputable insurance business in York.
This is an excellent opportunity for someone with experience in Customer Services or those looking to start their career in the industry.
The business offers a comprehensive training program and opportunities for progression and development.
Key Responsibilities- Provide exceptional support to customers handling queries regarding their insurance products.
- Communicate effectively with customers via telephone, email, and other platforms.
- Uphold the company's excellent reputation and meet service level agreements.
- Previous contact centre experience is ideal, but transferable skills from hospitality and retail are also considered.
- Excellent telephone manner and high level of empathy and understanding.
- Good listening skills and excellent problem-solving abilities.
- Ability to work in a fast-paced environment.
A competitive salary of £23,400+, full training, excellent progression and development opportunities, and a hybrid working arrangement.
