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Business Intelligence Specialist
1 month ago
Key Responsibilities:
- Support the offshore contact centre's ways of working.
- Communicate effectively in a clear and concise manner.
- Understand and manage scheduling and intraday operations in a multi-skilled, multi-channel environment.
About the Role:
As a key member of the ENGINEERINGUK team, you will be responsible for supporting the offshore contact centre's operations. This includes understanding and adhering to the centre's ways of working, communicating effectively with colleagues and customers, and managing scheduling and intraday operations in a fast-paced, multi-skilled environment.
What We Offer:
At ENGINEERINGUK, we offer a dynamic and supportive work environment that encourages growth and development. If you are a motivated and detail-oriented individual with a passion for operations management, we encourage you to apply for this exciting opportunity.
