Service Delivery Manager
3 weeks ago
Company Overview
Our client, a leading financial services organisation, strives to provide top-notch support to their clients. As a leading player in the industry, this company aims to deliver exceptional customer experiences.
Job Summary
We are seeking a highly skilled Service Delivery Manager to join our team on a full-time permanent basis. The ideal candidate will be responsible for leading a small team that provides administration support to customers.
Key Responsibilities
- Provide guidance and support to a small team of administrators
- Develop and implement strategies to improve customer service delivery
- Collaborate with the team to achieve customer satisfaction targets
- Identify areas for improvement and implement changes to enhance customer experience
Requirements
- Proven experience in a customer-facing role
- Strong leadership and team management skills
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
Benefits
- Competitive salary range of £28,000 - £30,000
- Opportunity to work with a leading financial services organisation
- Collaborative and dynamic work environment
How to Apply
If you are a motivated and experienced professional looking for a new challenge, please apply for this exciting opportunity. We look forward to hearing from you.
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