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Housekeeping Team Member

1 month ago

Barnstaple, Devon, United Kingdom The Mole Resort Full time

About the Role:

We are seeking a skilled and dedicated Housekeeper to join our team at The Mole Resort. As a Housekeeper, you will be responsible for maintaining high levels of cleanliness across all areas of the resort, ensuring that our guests have a comfortable and enjoyable stay.

Key Responsibilities:

  • Ensure the highest standards of cleanliness in all hotel bedrooms, bathrooms, and public areas.
  • Ensure thorough reporting of any maintenance issues.
  • Provide friendly and professional customer service when dealing with customers.
  • Ensure all equipment is in good working order and report any concerns.
  • Understand and comply with Health and Safety legislation, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.
  • Assist other departments wherever necessary and maintain good working relationships.
  • Ensure the correct use of cleaning chemicals and equipment.

Requirements:

  • A positive attitude and willingness to learn.
  • Good communication skills.
  • Commitment to delivering high levels of customer service.
  • A neat and tidy appearance.
  • Flexibility to respond to a range of different work situations.
  • Ability to work on your own or in a team.

What We Offer:

  • Competitive rates of pay, reviewed annually.
  • Discounts available across a range of quality products.
  • Local cinema and days out discounts.
  • Employee Assistance Programme to help with life's challenges.
  • Complimentary use of spa facilities.
  • Discount on food and drink on site.
  • Restaurant and hotel discounts across the region.
  • Share of service charge.
  • Fully equipped staff rest area with staff meals.
  • Flexible working and shared holiday.
  • Attentive onboarding programme.
  • Fantastic discounts across L+R Hotels.

About Us:

We are a dynamic and growing resort, committed to delivering exceptional experiences for our guests. We value our staff and offer a range of benefits and opportunities for career development. If you are a motivated and enthusiastic individual who is passionate about delivering excellent customer service, we would love to hear from you.