Customer Service Manager

4 weeks ago


Epsom, Surrey, United Kingdom Sainsbury's Full time
Unlock Your Potential as a Night Shift Supervisor at Sainsbury's

Are you a motivated and organized individual looking to take the next step in your retail management career? Do you thrive in a fast-paced environment and enjoy leading a team to achieve exceptional results? As a Night Shift Supervisor at Sainsbury's, you'll have the opportunity to develop your skills and expertise while making a real impact on our customers' shopping experience.

Key Responsibilities:
  • Lead a team of colleagues to deliver exceptional customer service and achieve sales targets
  • Manage the night shift operations, including stock management, inventory control, and visual merchandising
  • Collaborate with other managers to plan and implement store initiatives and promotions
  • Develop and implement training programs to enhance colleague skills and knowledge
  • Monitor and analyze sales data to inform business decisions and drive growth
What We Offer:
  • A competitive salary and benefits package, including a night shift premium
  • Opportunities for career progression and professional development
  • A dynamic and supportive work environment with a diverse team of colleagues
  • Access to exclusive discounts and perks, including a 10% discount on Sainsbury's shopping
  • A comprehensive training program to help you succeed in your role
Requirements:
  • Previous experience in a retail management role, preferably in a night shift environment
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions
  • Ability to work flexibly, including evenings, weekends, and public holidays

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and leading a team to achieve great results, we'd love to hear from you.



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