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Customer Service Representative

1 month ago

Coleford, Gloucestershire, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland.

Key Responsibilities

  • Provide exceptional customer service, responding to customer queries and requests in a professional and friendly manner.
  • Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers.
  • Participate in visual merchandising and product presentation to ensure a visually appealing store environment.
  • Contribute to the success of the store by actively promoting products, services and promotions to customers.

What We Offer

  • A competitive hourly pay rate based on equal opportunity and pay structures.
  • An additional £2.00 per hour for bank holidays and £3.50 per hour for nights.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, pension scheme and enhanced family leave.
  • Opportunities for career progression and professional development.

Requirements

  • Experience working in a fast-paced retail environment.
  • Excellent customer service skills and ability to work effectively in a team.
  • Flexibility to work a variety of shifts, including early mornings, evenings and weekends.
  • A positive attitude and willingness to learn and develop skills.

Join Our Team

We are proud to be a supportive and inclusive employer, committed to providing a positive and engaging work environment for all our colleagues.