Accounting Operations Lead
2 weeks ago
Estimated salary: £55,000 - £70,000 per annum.
About CHK MountfordCHK Mountford has specialised in selling and letting residential property in London and South of England for over 150 years. We have a strong reputation for delivering excellent customer service and have a track record of success in marketing at a national and international level.
Job SummaryWe are seeking an experienced Accounting Operations Lead to join our Client Accounting team. The successful candidate will be responsible for leading the team, managing staff, and ensuring the required level of service to the business and clients.
The ideal candidate will have proven people management experience, strong stakeholder management skills, and excellent written and verbal communication skills. A good working knowledge of Microsoft Excel is also essential.
Key Responsibilities- Lead the Client Accounting team, ensuring deadlines are met and the required level of service is provided.
- Manage staff within the department, including recruitment, training, development, and appraisal.
- Develop and implement effective systems and processes to maintain consistency across the Group.
- Maintain a high level of customer service for clients.
- Act as the first point of escalation for complaints and queries from clients and staff.
The Accounting Operations Lead will also contribute to the development of the department's policies and procedures, implement new processes, policies, and controls across the department as directed, and ensure the team is kept updated of any legislative or regulatory changes that may affect the department's processes.
We offer a competitive salary, a generous holiday allowance starting at 23 days increasing to 30 (length of service depending), the opportunity to work for one of England's oldest estate agencies known for delivering excellent customer service, team recognition and awards, and our popular internal social committee connecting colleagues through sport and other social fun events.
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