Software Reliability Engineer
3 weeks ago
Job Overview
We are seeking a highly skilled and experienced Site Reliability Engineer to join our dynamic team within the Next Gen Core/Next Gen Insights Lab at Lloyds Banking Group.
About the Role
In this role, you will play a pivotal part in ensuring the quality and reliability of our Core Banking System, specifically Thought Machine Vault. This is an exciting opportunity to join the team as a Site Reliability Engineer as we work to deliver the first of many new Banking products onto Vault.
Your Key Responsibilities
- Acting as a Subject Matter Expert providing technical decision-making and mentoring.
- Streamlining operational processes through automation and systems thinking.
- Supplying technical leadership during service outages to recover services through incident and problem management.
- Leading and contributing to blameless post-mortems for serious incidents.
- Improving and embedding new SRE practices to improve levels of service.
- Managing DevOps tooling services through the service lifecycle, including risk management and compliance.
- Understanding Engineering Teams' challenges and helping them deliver value through consultancy and the implementation of robust DevOps solutions.
- Creating sustainable change and building capabilities.
- Ensuring security best practices and compliance with industry standards and regulations.
- Working closely with other teams to ensure seamless integration and delivery.
- Communicating effectively with stakeholders to understand requirements and provide updates.
- Identifying and implementing performance improvements in systems and applications.
- Conducting capacity planning to ensure systems can handle future growth.
About You
- Experience as an SRE, Software Engineer, DevOps Engineer, or in a similar software or cloud role.
- Demonstrable working knowledge of CI/CD – Jenkins/GitHub Actions/Harness.
- Demonstrable working knowledge of Monitoring – Dynatrace/Splunk/Grafana/Prometheus.
- Strong critical thinking skills, leading live support, incident management, and resolution.
- Technical leadership experience.
- Strong understanding of SRE concepts and principles.
- Experience with CI/CD across various tooling and a good understanding of DevOps.
- Excellent analytical skills and the ability to work methodically and diligently.
- Programming and scripting experience.
- Excellent interpersonal and communication skills.
- A passion for service, ensuring our colleagues and customers receive the most reliable service possible.
- Ensuring security best practices and compliance with industry standards and regulations.
- Cross-functional collaboration and stakeholder communication.
- Performance tuning and capacity planning.
- Capacity planning to ensure systems can handle future growth.
- Experience supporting and implementing high-availability systems.
What We Offer
Lloyds Banking Group offers a competitive salary range of £68,202 to £75,780 per annum, plus a range of benefits including:
- A generous pension contribution of up to 15%.
- An annual performance-related bonus.
- Share schemes including free shares.
- Benefits that you can adapt to your lifestyle, such as discounted shopping.
- 30 days' holiday, with bank holidays on top.
- A range of wellbeing initiatives and generous parental leave policies.
About Working for Us
We are committed to creating a values-led culture and building a workforce that reflects the diversity of our customers and communities. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.
We're disability confident, so if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.
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