Insurance Case Manager

4 weeks ago

Birmingham, Birmingham, United Kingdom Howden Group Holdings Full time

About Us

Howden is a collective of talented and passionate individuals from around the world, united by a shared passion and no-limits mindset. We are a powerful international team of 15,000 employees spanning over 100 countries, driven by a people-first approach.

Why Work with Us?

We have always been employee-owned and driven by entrepreneurial spirit. We hire talented specialists and give them the tools to make a difference for clients. Our culture is what sets us apart, and our employees have been turning down disappointed head-hunters for years.

This exciting opportunity sits within the Restructuring & Resolution team, where you will manage a wide variety of risks, subject to an insolvency process. As a Case Manager, you'll have additional account handling responsibility and will place and manage risks with scheme and open market insurers across multiple classes of cover.

Key Responsibilities

  • Create comprehensive client and broking documents as required.
  • Obtain quotes, indications, and endorsements.
  • Perform technical duties, including data entry, credit control, bordereau production, and chasing subjectivities.
  • Assist in planning the most appropriate insurance program for the client's demands and needs.
  • Develop strong relationships with markets, clients, and colleagues.
  • Maintain ongoing delegated authority contracts appropriately and cost-effectively.
  • Develop strong relationships with insurers.
  • Deal with client quote requests, placements, renewals, and mid-term adjustments.
  • Ensure transactions are conducted with full transparency and accuracy.

About You

  • 2+ years of commercial insurance experience, with training provided in Restructuring & Resolution Insurance.
  • Negotiation and influencing skills.
  • Enjoy solving problems.
  • Team player, networks, and able to build sustainable relationships.
  • Professional and personable.
  • An ability to learn.
  • IT literacy with a working knowledge of Word and Excel required.
  • Good organizational skills and ability to multitask and plan own workloads.
  • Strong attention to detail and ability to produce accurate work under pressure.

Professional Qualifications

  • Qualified to CERT CII level or above, or progression towards gaining professional qualifications is desired.

Our Values

  • We support each other, in the small everyday moments and the bigger challenges.
  • We are determined to make a positive difference, at work and beyond.

What We Offer

A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges.

We know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.

Diversity and Inclusion

We consider our people our chief competitive advantage and treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Our Sustainability Promise

We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can.

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