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Relief General Manager

2 months ago

Blackburn, Blackburn with Darwen, United Kingdom Daniel Thwaites Head Office Full time

As a Relief General Manager at Daniel Thwaites Head Office, you will play a vital role in supporting our portfolio of Inns. Your primary responsibility will be to cover the General Manager position at various properties, ensuring seamless operations and exceptional guest experiences.

When not on travel assignments, you will be based at a local property, working closely with the General Manager and team to drive business growth and excellence. Your expertise will be invaluable in maintaining high standards of food and beverage service, guest satisfaction, and team performance.

This is an excellent opportunity for experienced General Managers seeking a challenging and rewarding role with opportunities for career advancement. You will be responsible for:

  • Leading a diverse team to deliver outstanding hospitality and service
  • Working collaboratively with senior leaders to achieve business objectives
  • Managing payroll budgets, rotas, and business records
  • Providing exceptional guest service and ensuring high standards of food and beverage quality
  • Driving team performance and results through coaching and support
  • Assisting with F&B service, room bookings, and guest inquiries as needed

We are seeking a proactive and effective communicator who can ensure the smooth operation of our businesses while covering the General Manager role. You will be comfortable with travel and adapting to new environments. In return, we offer a competitive salary, negotiable dependent on experience, along with a range of benefits, including:

  • A competitive salary
  • 28 days annual leave (rising to 33 after 5 years' service)
  • Wagestream - access to up to 40% of your wages as you earn them
  • Health cash plan & high street discounts
  • Generous employee discounts on accommodation, food, and beverage across our properties
  • Pension & Life assurance
  • Bespoke training programmes accessible to all
  • An engaging & supportive work environment

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