Midnight Hotel Team Lead

3 days ago


Manchester, United Kingdom The Midland Hotel Full time

We are seeking a highly skilled Team Lead to join our team at The Midland Hotel. As a key member of our staff, you will be responsible for overseeing our hotel's front desk operations during the night shift and ensuring that our guests receive exceptional service.

The ideal candidate will have excellent communication skills, be able to multitask with ease, and have a strong understanding of hospitality operations. If you are a motivated and organized individual who enjoys working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Our salary for this position is £26,000 - £30,000 per year, depending on experience.

About Us:

The Midland Hotel is a leading hotel chain with over 270 hotels across the UK and Europe. We pride ourselves on providing exceptional service to our guests and strive to create a positive and inclusive work environment for our employees.

Responsibilities:

  • Oversee front desk operations during the night shift
  • Develop and implement strategies to improve guest satisfaction
  • Work collaboratively with other team members to achieve common goals
  • Mentor and train new staff members

Requirements:

  • Excellent communication and leadership skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills
  • Previous experience in a similar role or in hospitality industry

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