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Transport Planning Shift Lead

1 month ago

Stanford, Thurrock, United Kingdom Calor Gas Limited Full time
Job Title: Transport Planning Shift Lead

Location: Onsite

Salary: £36,000-£42,000 (DOE) + London weighting allowance

About the Role

We are seeking a highly skilled and experienced Transport Planning Shift Lead to join our team at Calor Gas Limited. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our Dispatchers and Schedulers, ensuring that all tasks are completed efficiently and on time.

Key Responsibilities
  • Lead and coordinate the daily shifts of the local Dispatch and Scheduler teams to ensure timely task completion and meet or exceed customer expectations.
  • Sign off schedules for customer orders and ensure all KPIs and targets are being met.
  • Manage interactions between customer services, distribution teams, sales teams, and other stakeholders, providing updates on incidents such as customer run-outs, vehicle breakdowns, and driver absenteeism.
  • Respond quickly to unforeseen changes in daily plans, ensuring cost efficiencies while maintaining high levels of customer satisfaction.
  • Complete administrative tasks including payroll, rotas, training, and providing KPI reports.
  • Line manage the Dispatch and Scheduler team, including performance management and training.
  • Continuously improve master data to enhance customer experience and operational efficiency.
  • Make real-time decisions to adjust schedules based on operational constraints, balancing customer experience with operational needs.
  • Contribute to the safety agenda, reducing risks for drivers and promoting a "safety-first" culture.
Requirements
  • Must have experience in multi drop planning, hazardous goods will be an advantage
  • Advanced Excel skills are essential.
  • Candidates should be highly proficient in using a PC and demonstrate the ability to quickly learn and adapt to new software systems. (Systems such as Paragon, advantageous)
  • Manager CPC qualification advantageous.
  • Demonstrated leadership skills
  • Excellent communication and collaboration skills, with the ability to influence a range of stakeholders, including drivers, site leaders, and senior management.
  • Strong organisational and problem-solving abilities with a focus on continuous improvement and process optimisation.
  • A clear customer focus, delivering a high level of service through effective route planning and teamwork.
  • A working knowledge of safety regulations and their application to transport planning is highly desirable.
  • Must hold a full UK driving license and be flexible to work outside standard hours if required.
What We Offer
  • Company and performance related bonus
  • Private medical insurance
  • 25 days annual leave + 8 bank holidays
  • Cycle to work scheme
  • Life Assurance of 4x salary
  • Matched pension contributions of 4.5% rising to 7.5% after 2 years service
  • Retailor discounts and many, many more

For a full list of our benefits visit: https://about-us/careers

We believe in the power of diverse perspectives and unique talents. We understand that candidates may not tick every box on the list, and that's okay. We value individuality, creativity, and the ability to learn and adapt.

If you're passionate about making a positive impact, committed to growth, and bring something special to the table, we encourage you to apply. We believe in unlocking potential and providing opportunities for personal and professional development.

Join us at Calor, where your unique qualities are recognised, appreciated, and celebrated. We're more than a checklist – we're a community of individuals driving innovation and positive change.