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Business Systems Analyst
1 month ago
We are seeking a detail-oriented and proactive Business Analyst to join our team at Protect Group. As a Business Analyst, you will play a crucial role in analyzing business needs, gathering requirements, and providing insights that drive strategic decisions.
Key Responsibilities:- Requirements Gathering: Collaborate with stakeholders to gather, document, and validate business requirements for new projects and enhancements.
- Data Analysis: Analyze data and metrics to identify trends, insights, and opportunities for process improvement.
- Business Process Improvement: Assess current processes and workflows, recommending solutions to increase efficiency and effectiveness.
- Stakeholder Communication: Serve as a liaison between technical teams and business units, ensuring clear and consistent communication throughout the project lifecycle.
- Documentation: Create detailed documentation, including business requirement documents (BRDs), use cases, process flows, and functional specifications.
- Testing and Validation: Develop test plans and coordinate testing efforts to ensure solutions meet business needs and quality standards.
- Training and Support: Provide training and support to end-users, ensuring they understand new systems and processes.
- Project Management: Assist in project management activities, including timeline development, resource allocation, and status reporting.
- Education: Bachelor's degree in Business Administration, Information Technology, or a related field; Master's degree is a plus.
- Experience: 5 years of experience as a Business Analyst or in a related role.
- Technical Skills: Proficiency in data analysis tools (e.g., Excel, SQL) and project management software (e.g., JIRA, Trello).
- Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights.
- Communication Skills: Excellent verbal and written communication skills, with the ability to communicate technical concepts to non-technical stakeholders.
- Interpersonal Skills: Strong interpersonal skills and the ability to work collaboratively in a team environment.
- Certifications: Relevant certifications (e.g., CBAP, PMI-PBA) are a plus.
Protect Group is a dynamic and innovative company that specializes in enhancing customer experience and generating additional revenue for businesses through their technology solutions. If you are a detail-oriented and proactive Business Analyst who is passionate about what you do, we encourage you to apply for this exciting opportunity.
