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Senior UX Designer
2 months ago
This is an exciting opportunity to contribute to the growth of a dynamic online hospitality brand. The business has ambitious plans to expand its product offering and improve the online experience for customers, suppliers, and internal teams. We are seeking an expert in digital B2C UX to help the business evolve and adapt to changing customer needs and market forces.
You will work closely with a cross-functional web site Product team to provide UX expertise and help iteratively evolve and improve the UX of our responsive websites. Our websites are developed and maintained by internal teams.
We need a great communicator, with exceptional design skills, someone with energy who embraces change and is prepared to go the extra mile to achieve business objectives. The UX Designer will liaise with internal stakeholders to ensure a coherent and brand-aligned web site design and user experience.
Key Responsibilities:
- Designing customer journeys and improving usability for a large business that sells experiences.
- Designing responsive UX for ecommerce concepts like product search, displaying product information, online payments, and checkout journey, user accounts, and post-sale functionality.
- Conducting user research and user testing to inform design decisions.
- Utilizing data from multi-variant testing and analytics data to drive design improvements.
- Working closely with the Product team to ensure design solutions meet business objectives.
Requirements:
- Expertise in UX design for B2C digital experiences.
- Strong portfolio of past achievements in UX design.
- Experience working in agile processes and design workshops.
- Excellent communication, listening, and presentation skills.
- Strong technical design knowledge and skills, including responsive web technologies.
- Honours degree in Design.
Work Arrangement:
Hybrid (2 days in office and 3 from home)