Store Director

1 month ago


London, Greater London, United Kingdom ENGINEERINGUK Full time
Store Director

As a Store Director, you will be responsible for driving profitability and sales through the delivery of the Store P&L and Retail Plan across the store. You will create the right culture, role modeling new digital ways of working and leadership behaviors. Your key accountabilities will include:

  • Drive profitability and sales through the delivery of the Store P&L and Retail Plan across the store.
  • Create the right culture, role modeling new digital ways of working and leadership behaviors.
  • Deliver great standards and service by setting clear expectations with direct reports and ensuring that they are clear on the part they play.
  • Regularly reviews individual performance of the leadership team through quality conversations, celebrating success and managing underperformance where required.
  • Ensuring all line management and people activities are delivered in accordance with company process and policy.
  • Deliver operational excellence to maximise product availability, minimise stock and cash loss across the total store.

Your skills and experience will include:

  • Proven ability to lead a high performing management team to deliver excellent customer service and KPI's across the store.
  • Has a substantial understanding and up to date knowledge of commercial, visual, operational and people processes and systems.
  • Successfully embeds change for lasting commercial impact and results.
  • Holds themselves and their teams accountable for delivering objectives and business targets.
  • Ensures all direct reports have performance objectives aligned to the business plan and reviewed on a regular basis to reflect business changes.
  • Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are.

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.


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