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Customer Service Specialist
2 months ago
**Job Summary**
Cheshire West and Chester Council is seeking a highly motivated and customer-focused individual to join our Libraries Team as a Specialist Customer Services Representative.
**Key Responsibilities:**
- Assist customers with queries and provide support with library services
- Operate library management systems and process library stock
- Develop and deliver activities to promote reading and library use among adults and children
- Build positive relationships with customers and colleagues
- Contribute to the delivery of an efficient and effective library and information service
**Requirements:**
- Excellent communication and interpersonal skills
- Ability to work in a team environment and build positive relationships
- Flexibility and adaptability in a fast-paced environment
- Basic IT skills and ability to learn new systems
**What We Offer:**
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative team environment
- The opportunity to make a positive impact on our community
**About Us:**
Cheshire West and Chester Council is a local authority committed to delivering high-quality services to our residents. We are proud to offer a dynamic and innovative library service that is at the heart of our community.
