Homeownership Administrator Role

3 weeks ago


London, Greater London, United Kingdom CV-Library Full time

Job Summary:

We are seeking a skilled Homeownership Administrator to join our dynamic team in London. The successful candidate will play a pivotal role in delivering exceptional housing management services to over 1,100 homeowners.

Key Responsibilities:

  • Update homeowner accounts and issue Welcome Packs for new residents.
  • Assist with service charge-related enquiries, including resales and right-to-acquire processes.
  • Support the Homeownership Manager with ad hoc tasks as required.
  • Liaise with Customer Services to provide first-contact resolution and training support.

Requirements:

  • GCSEs or equivalent qualifications, including English and Maths.
  • Excellent customer service skills, with a focus on delivering high-quality results.
  • Competency with IT systems, including Microsoft Office and housing management software.
  • Familiarity with social housing and property management is advantageous.

Contract Details:

Working Hours: 35 hours per week
Length of Contract: 3-Month Contract - Likely Temp to Perm
Rate: £18.04 per hour LTD company rate or £15.38 per hour PAYE (inclusive of holiday pay).



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