Homeownership Administrator Role
3 weeks ago
Job Summary:
We are seeking a skilled Homeownership Administrator to join our dynamic team in London. The successful candidate will play a pivotal role in delivering exceptional housing management services to over 1,100 homeowners.
Key Responsibilities:
- Update homeowner accounts and issue Welcome Packs for new residents.
- Assist with service charge-related enquiries, including resales and right-to-acquire processes.
- Support the Homeownership Manager with ad hoc tasks as required.
- Liaise with Customer Services to provide first-contact resolution and training support.
Requirements:
- GCSEs or equivalent qualifications, including English and Maths.
- Excellent customer service skills, with a focus on delivering high-quality results.
- Competency with IT systems, including Microsoft Office and housing management software.
- Familiarity with social housing and property management is advantageous.
Contract Details:
Working Hours: 35 hours per week
Length of Contract: 3-Month Contract - Likely Temp to Perm
Rate: £18.04 per hour LTD company rate or £15.38 per hour PAYE (inclusive of holiday pay).
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