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Sales Assistant

2 months ago


Corby, Northamptonshire, United Kingdom British Heart Foundation Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team at the British Heart Foundation. As a Sales Assistant, you will be at the forefront of delivering exceptional customer service and promoting our charity's mission.

Key Responsibilities
  • Engage with customers, providing a first-class service experience and promoting our charity's mission
  • Organise and merchandise donated stock creatively to maximise sales potential
  • Collaborate with our E-Commerce team to drive online sales
  • As a Keyholder, you will be the go-to person when there isn't a manager on duty, ensuring the store runs smoothly and customers have a great experience
What We're Looking For
  • A passion for delivering exceptional customer service and promoting a charity's mission
  • Previous retail experience is not essential, but a positive attitude and energy are a must
  • Confidence in a team environment and ability to guide volunteers on the shop floor
  • Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
  • Attention to detail in everything you do
  • Positive, creative, confident, customer service-focused, and passionate about sustainability
  • Comfortable with technology and able to use a till, PC, smartphone, and email with ease
About Us

The British Heart Foundation is a leading charity that funds research into heart and circulatory diseases. We have over 700 stores across the UK, and our mission is to reduce clothing and furniture waste while raising vital funds for research.

We offer a range of benefits, including:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies (maternity, paternity, and adoption leave)
  • Wagestream - early access to your wages
  • 25% staff discount
  • Health cash plan (dental, optical, therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers
How to Apply

To apply for this role, please follow these simple steps:

  • Click the 'Apply' button below
  • You will be redirected to the BHF Careers page
  • Complete the application form, submit your CV, and upload your employment history